Cornerstone Hospice’s Leadership Team consists of the officers, directors, managers, and specialists who provide day-to-day guidance for the organization; under direction of our President / Chief Executive Officer.
Charles O. “Chuck” Lee
Chuck holds a Bachelor of Arts, magna cum laude, from Loyola University in New Orleans, LA. He earned his Master of Arts at The George Washington University, Washington, DC, and his Master of Business Administration at the University of Wisconsin-Madison, Madison, WI. Also, Chuck has completed an extended internship in Clinical Pastoral Education at Baptist Hospital in Pensacola FL, and he is a Permanent Deacon, ordained in the Roman Catholic Diocese of Pensacola-Tallahassee.
Drawing on her more than 15 years of Hospice experience before coming to Cornerstone Hospice in 1999, Mary has been a prior president and CEO of hospices along with experience in fulfilling interim positions. Additionally, she has expertise in organizational psychology, with a wealth of knowledge in organizational development and growth. Mary received both her Bachelor’s Degree in Nursing and Bachelor’s Degree in Psychology from Indiana University. Her master’s degree in Pastoral Counseling was earned at St. Thomas University in Miami.
Executive Director, Foundation
Lucy W. Ertenberg, MD
Dr. Lucy W. Ertenberg is board certified in Family Medicine as well as Hospice and Palliative Medicine. A graduate of Indiana University Medical School, Indianapolis, Indiana, she completed her Family Practice Residency at St Luke’s Hospital in Milwaukee, Wisconsin. Dr. Ertenberg has been dedicated to quality palliative and end-of-life-care for the last ten years.
Jeanne joined Cornerstone Hospice in August, 2013. Her experience includes more than 20 years of HR leadership with 10 years in the healthcare industry where she led teams in human resources, employee health, volunteer services and physician practices. She most recently served as the VP of Human Resources at Livingston Services Corporation in New Jersey. As a Senior Professional in Human Resources, her role at Cornerstone Hospice will direct all of the people functions for the interdisciplinary teams of medical practitioners, social workers, chaplains and support staff dedicated to serving patients in the seven-county territory. Additionally, she is responsible for translating the organization’s strategic plans into operational ones.
Vice President, Executive Director - Polk, Hardee, Highlands Counties
Deb Harley joined Cornerstone Hospice in early 2010 with a great deal of Hospice experience. Previously, she was the CEO for Hospice of Volusia Flagler for many years.
Vice President, Executive Director - Orange, Osceola Counties
Cindi came to Cornerstone Hospice in January 2005 with 20 years of hospice experience. She oversaw the operation of the Lake and Sumter patient teams, volunteer program, education program, medical records, the supplemental pool and our palliative care program. She is now Executive Director of our division serving patients and families in Orange and Osceola counties.
Rhonda had 10 years of experience in hospice and palliative care when she came to Cornerstone Hospice in 2008. She first began her career as a Social Worker then moved to the field of Compliance in 2001. As the VP of Quality & Compliance, she oversaw the organization's efforts to comply with the Laws and Regulations. She monitored and evaluated our performance improvement efforts and helped the organization find new and creative ways to constantly improve quality. Prior to being named COO, she supervised the Health Information Management, Quality, and Risk Management Departments also. As COO Rhonda provides overall management and guidance for patient and family services for the agency.
Vice President of Sales and Marketing
Upon arriving at Cornerstone Hospice in 2014, Ursula had had a long and varied career in healthcare and healthcare marketing. She has worked at hospice agencies in clinical and marketing roles. At Cornerstone, she oversees staff dedicated to clinical and community outreach. Additionally she manages all advertising and marketing outreach as well as educational collateral creative.
VP, Compliance Officer
After serving as Risk Manager, Donna was named Compliance Officer in early 2014 and has more than 30 years nursing experience, Risk Management and leadership in home care, hospice and corrections health care. She monitors Cornerstone departments to ensure compliance and quality measures. She helps identify and implement best practices across the organzation. She has a Bachelor's degree in Nursing from Florida Southern College and a Master's degree from the University of Phoenix. She received her Risk Management license from the University of Central Florida.
Senior Management Team
Lou Acuff, RN, CHPN
Lou joined Cornerstone Hospice in 2001 as a Primary Care Nurse. Later she worked as a Clinician before becoming Cornerstone's first Clinical Liaison in 2003. In 2006 she gained additional recognition when the Florida Hospices and Palliative Care organization named her its first-ever Hospice Spirit Award recipient. In early 2007 Lou was selected Cornerstone's first Clinical Liaison Manager. Lou is a 2012 Leadership Lake graduate. She manages the Referral Center and the admissions process. In Lake and Sumter counties she also manages clinical marketing.
Neil's background in social services spans both management and fieldwork. Since coming to Hospice in 1994 he has worked in both fields of social work and bereavement counseling. Currently he is managing a professional staff of Social Workers/Counselors who provide services in homes, long term care facilities, hospitals, admissions and other areas as needed.
Executive Manager - Services
Barbara has been with Cornerstone Hospice since 1993, and has worked as a pool nurse, team nurse, admissions nurse, clinician, admissions manager, and education manager. Her current duties as Executive Manager of Services include managing the Pool, On Call, and Blue, Yellow, Gold and Emerald teams.
Executive Manager - Hospice Houses and Inpatient Units
Julia A. Allen
Lori has been with Cornerstone Hospice since June 2003. Her prior experience is team nurse on the Red/Villages team. She was named LPHH manager in the fall of 2013.
Admissions Manager - Polk, Hardee, Highlands
Before joining Cornerstone Hospice in July 2011, Violet had 18 years of hospice experience.
Spiritual Care Manager
Rich came to Cornerstone Hospice in January of 2012. He is credentialed as a Board Certified Chaplain by the Association of Professional Chaplains and a Board Certified Clinical Chaplain and Fellow in Hospice and Palliative Care by the College of Pastoral Supervision and Psychotherapy. Rich served 25 years as a Senior Pastor prior to entering hospice care in 2006.
Carolyn Crawford, RN
Human Resources Manager - Polk, Hardee and Highlands counties
Lisa joined Cornerstone Hospice in 1993 as a Team Assistant, a position she held for seven years. As the organization grew, so did the Volunteer Services area and the need for multiple Volunteer Specialists. In 2001 Lisa became a Volunteer Specialist. In that position she headed the Teens for Hospice working closely with middle and high school student volunteers. She now manages the Volunteer Specialists in all seven counties served by Cornerstone Hospice.
D. J. Hamilton, CSM
Information Technology Director
DJ came to Cornerstone Hospice with fifteen years of experience in the computer technology field in 2000. The Information Technology department is charged with the responsibility of supporting and providing the organization with solutions to effectively and efficiently meet its current and future computer and related needs.
Regional Team Manager - Orange & Osceola Counties
Ann has been an RN for over 20 years with experience in Internal Medicine, Dialysis, Blood Banking and hospice. Prior to joining Cornerstone in 2005, she was with VITAS for 9 years. During her hospice tenure, she has held a variety of positions including Admissions Nurse, Admissions Manager, Primary RN, Team Manager, Crisis Care Manager and, most recently, Patient Care Supervisor for Cornerstone Hospice.
A former newspaper reporter with extensive experience in advertising and marketing, Manny joined us in May 2005, bringing with him three decades of experience in journalism, marketing and servicing numerous hospitals, pharmaceuticals and healthcare concerns. His develops and oversees advertising, publicity and media relations for the mainstream general market in English as well as Hispanic markets.
Tanya Holcomb, MBA
Cindy joined the Hospice staff in 2000 as Executive Assistant to the CEO. She has more than 16 years of experience in hospice development and administration. She is past Membership Chair of the Grant Professionals Network and a past Ambassador of the Winter Park Chamber of Commerce.
Barbara Leahey, BA, SPHR
Human Resources Manager Orange & Osceola Counties
Patricia came to Cornerstone Hospice in November 2004. For sixteen years prior she had been the Manager for Home Health United in Wisconsin. As the Regional Team Manager in Polk, Highlands, and Hardee Counties, she is responsible for team staffing and education, patient care, coordination with community activities, and ensures her team is fiscally responsible.
Dan joined Cornerstone Hospice in March 2005. With over 30 years experience in management in addition to overseeing commercial, residential construction and facilities management prior to joining Cornerstone, Dan has put his experience in the non-profit community in management, community relations and fund development.
Jill McKinnie, RN, BS, CHPN
Jill joined Cornerstone Hospice in 1987 and has served as a Nurse, Regional Team Manager and Education Coordinator. She now uses her clinical skills combined with her expertise in information technology to train field staff in clinically documenting patient activity via laptop computers.
Michael E. Metcalf, BA, PHR
Mike has 13 years experience in the Human Resources field. Prior to joining Cornerstone Hospice he was the Human Resources Director with Presbyterian Village North, a Continuous Care Retirement Center in Dallas, Texas. Mike is the Diversity Chair with the Lake-Sumter Society for Human Resources Management as well as serving as a member of the Cornerstone Hospice Diversity Council. Mike has fiduciary responsibility for the Cornerstone Hospice 403(b) Employee Retirement Plan. Among his other responsibilities are oversight of compensation, benefits, employee relations, recruitment and workforce planning and employment.
Carlos came to Cornerstone Hospice in 2011. His background is in Psych Med, Medical Telemetry and Pediatrics. He has worked in the hospital setting for several years and has done home health care with pediatrics. He graduated from Florida Hospital College of Health Sciences and is working on a second degree in nursing at the University of Central Florida. As admissions manager, he supervises RNs who cover 15+ hospitals in the vicinity. His role also includes maintaining good partnership with physician practices, Assisted Living Facilities and Skilled Nursing Facilities.
Loretta Pruett, RN CHPN
Loretta’s career with Cornerstone began in 1991 as a case manager. Prior to coming to hospice she worked in home health, assisted living facilities, hospital and office settings. She made the transition from field staff to supervisor in 2004 when she took the position of Supervisor of the Pool. She is now Manager of the Cornerstone Hospice Staffing Pool.
Julie started with Cornerstone Hospice in 1992 and has 20 years of Hospice experience as a Case Manager, Clinical Liaison, Clinician, Hospice House Staff Nurse, and 6 years as a Clinical Educator prior to being named Education Manager in 2012. She has a bachelor's degree from The University of Central Florida. Julie is Nationally Board Certified In Hospice & Palliative Care and is a Hospice & Palliative Nurses Association Approved Educator, ELNEC Certified Trainer, Member of Lake Sumter State College Nursing Advisory Board, and Member of Lake Technical Nursing Advisory Board. Her prior nursing experience includes Oncology Nursing and Pediatrics. The Education Department is responsible for staff development and all internal clinical education.
Emilie began her hospice career in 1988 and is a certified hospice nurse. She came to Cornerstone Hospice in 2001 and has been the Medical Records/QI/Compliance Manager and On-call Manager. She is now the Regional Team Manager for homecare teams located in central Lake County.
Fran Wark, RN
Manager of Villages Hospice House
Charlotte Jordan, RN
In June 2003, Charlotte joined Cornerstone Hospice and helped open the VHH in July 2003. Prior experience included 10 years for an OB/GYN in Lake County as well as having worked in the Emergency Room for LRMC. At Cornerstone Hospice, she has worked in many nursing capacities, including admissions, clinicians and on-call. As the Admissions Manager for the 3E area, she oversees the Admission Team, the Clinicians and the SW in the Access Dept.
|Our Leadership Team|