Our Leadership Team
  

 

Cornerstone Hospice’s Leadership Team consists of the officers, directors, managers, and specialists who provide day-to-day guidance for the organization; under direction of our President / Chief Executive Officer.

Directors

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Charles O. “Chuck” Lee
President & Chief Executive Officer

Before joining Cornerstone Hospice as President and Chief Executive Officer in 2013, Chuck had more than 11 years of executive-level hospice experience in developing and executing strategic plans, building leaders, expanding into new markets, increasing patient referrals and daily census, and enhancing volunteer and fund-raising efforts.

Chuck holds a Bachelor of Arts, magna cum laude, from Loyola University in New Orleans, LA.  He earned his Master of Arts at The George Washington University, Washington, DC, and his Master of Business Administration at the University of Wisconsin-Madison, Madison, WI.  Also, Chuck has completed an extended internship in Clinical Pastoral Education at Baptist Hospital in Pensacola FL, and he is a Permanent Deacon, ordained in the Roman Catholic Diocese of Pensacola-Tallahassee.

 

 

Mary Manrique

Mary Manrique, BA, BSN, MA
Chief Operations Officer

Drawing on her more than 15 years of Hospice experience before coming to Cornerstone Hospice in 1999, Mary provides overall management and guidance for patient and family services for the agency.  Mary has been a prior president and CEO of hospices along with experience in fulfilling interim positions. Additionally, she has expertise in organizational psychology, with a wealth of knowledge in organizational development and growth. Mary received both her Bachelor’s Degree in Nursing and Bachelor’s Degree in Psychology from Indiana University.  Her master’s degree in Pastoral Counseling was earned at St. Thomas University in Miami.

 

 

 

 

 

 

 

 

Nick Buchholz

Nick Buchholz
Executive Director, Foundation


In 2009, Nick came to Cornerstone Hospice after 25 years of fundraising experience at the American Heart Association and, more recently, with the University of Miami, School of Medicine. Nick is responsible for providing leadership for support of the valuable services and programs offered by Cornerstone Hospice.  As donations to the Foundation are translated into better care for all people in our area affected by serious illness, improving people's lives becomes a realization.

 

 

 

 

 

 

 

 

 

 

 

Dr. Ertenberg

Lucy W. Ertenberg, MD
Vice President, Chief Medical Officer

 

Dr. Lucy W. Ertenberg is board certified in Family Medicine as well as Hospice and Palliative Medicine. A graduate of Indiana University Medical School, Indianapolis, Indiana, she completed her Family Practice Residency at St Luke’s Hospital in Milwaukee, Wisconsin.  Dr. Ertenberg has been dedicated to quality palliative and end-of-life-care for the last ten years.

 

 

 

 

 

 

 

 

 

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David Jones, CPA and MBA/Healthcare

Chief Financial Officer

 

David has served as either a hospital CFO or Controller for many years, including Assistant Vice President/Controller for Central Florida Health Alliance.  He is a CPA and a Certified Electronic Data Processing Auditor.  He is a member of Healthcare Financial Management Association.   He received his MBA/Healthcare from William Howard Taft University.

 

 

 

 

 

 

 

 

Deb Harley

Deb Harley
Vice President, Executive Director - Polk, Hardee, Highlands Counties

 

Deb Harley joined Cornerstone Hospice in early 2010 with a great deal of Hospice experience.  Previously, she was the CEO for Hospice of Volusia Flagler for many years, and then held the position of Executive Director for Good Shepherd Hospice.  After working with Tidewell Hospice, she left the state of Florida to join a Hospice in Myrtle Beach, South Carolina.  She brings a great deal of Hospice experience to Cornerstone.  She is now Executive Director of our division serving Polk, Hardee, and Highlands counties. 

 

 

 

 

 

 

 

 Cindi Harris Panning

Cindi Harris-Panning, RN, BBA

Vice President, Executive Director - Orange, Osceola Counties

 

Cindi came to Cornerstone Hospice in January 2005 with 20 years of hospice experience. She oversaw the operation of the Lake and Sumter patient teams, volunteer program, education program, medical records, the supplemental pool and our palliative care program. She is now Executive Director of our division serving patients and families in Orange and Osceola counties.

 

 

 

 

 

 

 

 

Rhonda White

Rhonda White
Vice President, Corporate Integrity (Chief Compliance Officer)

 

Rhonda had 10 years of experience in hospice and palliative care when she came to Cornerstone Hospice in 2008. She first began her career as a Social Worker then moved to the field of Compliance in 2001. As the VP of Quality & Compliance, she oversees the organization's efforts to comply with the Laws and Regulations. She monitors and evaluates our performance improvement efforts and helps the organization find new and creative ways to constantly improve quality. She supervises the Health Information Management, Education, Quality, and Risk Management Departments.

 

 

 

 

 

 

 

Senior Management Team


Lou Acuff, RN, CHPN
Executive Manager - Access


Lou joined Cornerstone Hospice in 2001 as a Primary Care Nurse. Later she worked as a Clinician before becoming Cornerstone's first Clinical Liaison in 2003. In 2006 she gained additional recognition when the Florida Hospices and Palliative Care organization named her its first-ever Hospice Spirit Award recipient. In early 2007 Lou was selected Cornerstone's first Clinical Liaison Manager.  Lou is a 2012 Leadership Lake graduate. She manages the Referral Center and the admissions process.  In Lake and Sumter counties she also manages clinical marketing.



Sharon Brainard, RN

Senior Manager, Hospice Houses and Villages Team


Sharon joined Cornerstone Hospice in 1999 and has served in various clinical positions. As Senior Manager for Hospice houses, she is responsible for recruiting, hiring, training new staff and start up operations for hospice houses. She works with house supervisors/managers for all the hospices houses. In addition as The Villages Regional Team Manager, she oversees hospice services throughout northern Lake and Sumter counties as well as manages The Villages Hospice House.



Neil Christie

Senior Manager - Programs

Neil's background in social services spans both management and fieldwork. Since coming to Hospice in 1994 he has worked in both fields of social work and bereavement counseling. Currently he is managing a professional staff of Social Workers/Counselors who provide services in homes, long term care facilities, hospitals, admissions and other areas as needed.

 


Barbara Lengemann, RN, BA, BSN, CHPN

Executive Manager - Services

 

Barbara has been with Cornerstone Hospice since 1993, and has worked as a pool nurse, team nurse, admissions nurse, clinician, admissions manager, and education manager.  Her current duties as Executive Manager of Services include managing the Pool, On Call, and Blue, Yellow, Gold and Emerald teams.

 

 

 
Management Team
 

Julia A. Allen
Community Relations Manager


Julia was named to the Operations Board of Directors of Hospice of Lake and Sumter in 2001 and served as its Executive Secretary in 2003.  She was the Physician Relations and Services Director for The Villages Regional Medical Center having worked there since 1998. In January 2004 she joined the Hospice team as a Community Liaison and in February 2005 was named Community Relations Manager. She is a 2006 Leadership Lake graduate.  She is responsible for governmental relations and designated public and community relations activities as well as community education, audio/video production and market research in all seven counties served by Cornerstone Hospice.

 

 


Violet Argo, RN, BSN
Admissions Manager - Polk, Hardee, Highlands


Before joining Cornerstone Hospice in July 2011, Violet had 18 years of hospice experience.

 

 

 

Linda R Arredondo, BAHCA, RN, CHPN

Admissions Manager-Lake/Sumter and Referral Center Manager

 

Linda joined Cornerstone Hospice in 2005 and has served as a Clinical Liaison, RN Case Manager for the Villages Team and Clinical Liaison Educator before accepting the Admissions Manger position.  She holds a Bachelor of Arts in Healthcare Administration from Ashford University and is Nationally Board Certified in Hospice and Palliative Care. Her prior experience includes practice management, oncology,  cardiology, pulmonary, critical care and hospice nursing. Linda manages the Referral Center and Admissions staff for Lake and Sumter Counties and is the Specialty Program Coordinator for the Cornerstone Rhythms program.

 

 


F. Marcella Bland, RN
Tavares Hospice House Manager


Marcella coordinates and manages the Tavares/Descipio Hospice House.  She began her association with Hospice of Lake & Sumter/Cornerstone Hospice and Palliative Care in 1986 as a community volunteer serving on the Quality Assurance Committee.  Marcella joined the organization in 1991 as Coordinator Special Projects working in many aspects of the growth and development of hospice services to Lake and Sumter communities.  One special project, that will be forever a credit to the organization, was building and opening (1991) the first free-standing hospice inpatient unit to serve terminally-ill patients and their families.  In addition to the years of managing hospice house, Marcella’s nursing management experiences include acute care, sub acute and rehabilitation care. 

 

 

 

Alicia Cato, RN, BSN, CHPN
Risk Manager

 

Alicia joined Cornerstone Hospice in 2006 and has been a Case Manager on the Ruby Team, RN Clinician for Orange/Osceola counties, an Admissions Supervisor (Orange, Osceola, Polk, Hardee and Highlands counties), the Education Manager responsible for internal clinical education, and currently is the Risk Manager.  She has a BSN from the University of Florida, and her prior experience includes critical care, dialysis, RN Specialist with the Florida Department of Elder Affairs, and hospital case management.

 

 

 

BJ Coulliette, RN, MHA
QA & Compliance Director


BJ came to Cornerstone Hospice in 2012, after working for Central Florida Health Alliance for 24 years.  She has extensive experience in Risk Management, Infection Control, Education, Patient and General Safety.  BJ is a Licensed Health Care Risk Manager in the State of Florida and also holds her national certification as a CPHRM.

 

 

 

Shelley Farquhar
Human Resources Manager - Polk, Hardee and Highlands counties



Lisa Gray
Volunteer Services Manager


Lisa joined Cornerstone Hospice in 1993 as a Team Assistant, a position she held for seven years. As the organization grew, so did the Volunteer Services area and the need for multiple Volunteer Specialists. In 2001 Lisa became a Volunteer Specialist. In that position she headed the Teens for Hospice working closely with middle and high school student volunteers. She now manages the Volunteer Specialists in all seven counties served by Cornerstone Hospice.

 

 

 

D. J. Hamilton, CSM
Information Technology Director

 

DJ came to Cornerstone Hospice with fifteen years of experience in the computer technology field in 2000. The Information Technology department is charged with the responsibility of supporting and providing the organization with solutions to effectively and efficiently meet its current and future computer and related needs.

 

 

 

Ann Harr, R.N.
Regional Team Manager - Orange & Osceola Counties


Ann has been an RN for over 20 years with experience in Internal Medicine, Dialysis, Blood Banking and hospice. Prior to joining Cornerstone in 2005, she was with VITAS for 9 years. During her hospice tenure, she has held a variety of positions including Admissions Nurse, Admissions Manager, Primary RN, Team Manager, Crisis Care Manager and, most recently, Patient Care Supervisor for Cornerstone Hospice.

 

 


Manny P. Hernandez

Public Information Officer - Orange, Osceola, Polk, Hardee and Highlands Counties


A former newspaper reporter with extensive experience in advertising and marketing, Manny joined us in May 2005, bringing with him three decades of experience in journalism, marketing and servicing numerous hospitals, pharmaceuticals and healthcare concerns. His develops and oversees advertising, publicity and media relations for the mainstream general market in English as well as Hispanic markets.

 

 


Don Hires
, BA, CPBC
Bereavement and Spiritual Care Manager


Don has over 19 years of experience as a Chaplain and Bereavement Counselor. He joined Cornerstone Hospice in 2000. His department, which consists of professional Bereavement Counselors and Chaplains, provides bereavement and spiritual care to Hospice patients and families. He also oversees our community bereavement program for families and individuals who have experienced the loss of a loved one, but did not have an affiliation with Hospice.

 

 

 

Cindy Hoover
Executive Assistant

 

Cindy joined the Hospice staff in 2000 as Executive Assistant to the CEO. She has more than 16 years of experience in hospice development and administration. She is past Membership Chair of the Grant Professionals Network and a past Ambassador of the Winter Park Chamber of Commerce.

 

 

Barbara Lockwood, BA, JCA, SPHR
Human Resources Manager Orange & Osceola Counties

Barbara has 20 years of experience in the HR field, 9 of them in hospice.  Prior to joining Cornerstone she was the Business Manager for the Cincinnati branch of Vitas Hospice.  Barbara began at Cornerstone as the Recruiter, advanced to Compensation Analyst and then to Human Resources Manager.  She is responsible for all HR activities in her counties.   Barbara also is responsible for physician credentialing and recruitment advertising on a company-wide basis.  She is co-chair of the Employee Rewards and Recognition Team and she is on the advisory council for Orlando Technical Institute.



Patricia Ludemann, RN
Regional Team Manager, Polk, Hardee and Highlands Counties

Patricia came to Cornerstone Hospice in November 2004.  For sixteen years prior she had been the Manager for Home Health United in Wisconsin.  As the Regional Team Manager in Polk, Highlands, and Hardee Counties, she is responsible for team staffing and education, patient care, coordination with community activities, and ensures her team is fiscally responsible.



Dan McCormick
Director of Support Services

Dan joined Cornerstone Hospice in March 2005. With over 30 years experience in management in addition to overseeing commercial, residential construction and facilities management prior to joining Cornerstone, Dan has put his experience in the non-profit community in management, community relations and fund development.



Jill McKinnie, RN, BS, CHPN
Patient Care Management Software Coordinator

Jill joined Hospice in 1987 and has served as a Nurse, Regional Team Manager and Education Coordinator. She now uses her clinical skills combined with her expertise in information technology to train field staff in clinically documenting patient activity via laptop computers.



Mary Anne Meeker

Finance Operations Manager

Mary Anne came to Cornerstone Hospice in 1992 as a staff accountant in the Finance Department. She earned her bachelor's degree in business from Stetson University. In response to Hospice's continued growth and complexity, Mary Anne has continually increased and broadened both her technical and managerial skills. She now supervises the work of all Finance Department personnel and is the Chief Financial Officer's direct assistant.



Michael E. Metcalf, BA, PHR
Human Resources Manager

Mike has 13 years experience in the Human Resources field.  Prior to joining Cornerstone Hospice he was the Human Resources Director with Presbyterian Village North, a Continuous Care Retirement Center in Dallas, Texas.  Mike is the Diversity Chair with the Lake-Sumter Society for Human Resources Management as well as serving as a member of the Cornerstone Hospice Diversity Council.  Mike has fiduciary responsibility for the Cornerstone Hospice 403(b) Employee Retirement Plan.  Among his other responsibilities are oversight of compensation, benefits, employee relations, recruitment and workforce planning and employment.



Tracey Meyers
Admissions Manager - Orange/Osceola



Loretta Pruett, RN CHPN
Staffing Pool Manager

Loretta’s career with Cornerstone began in 1991 as a case manager.  Prior to coming to hospice she worked in home health, assisted living facilities, hospital and office settings.  She made the transition from field staff to supervisor in 2004 when she took the position of Supervisor of the Pool.  She is now Manager of the Cornerstone Hospice Staffing Pool.



Tina Rivas
Regional Team Manager-Facilities/Lake and Sumter



Jack Schiavi, RN, CHPN
Mike Conley Hospice House Manager

Jack has been a nurse over 30 years with prior Oncology and Critical Care background.  Beginning as a volunteer with Hospice of Dutchess County NY in 1987, Jack moved to Florida in 1991 to pursue his career in hospice.  Jack joined Cornerstone Hospice in 1998 after working at two other hospices in Orlando.  Jack graduated from Colombia Presbyterian University School of Nursing and is currently a Certified Hospice and Palliative Care nurse. Jack has worked in many areas of Cornerstone Hospice and currently is the Manager of the Mike Conley Hospice House Inpatient Unit located in Clermont.



Donna Shafar, RN, CHPN
Regional Team Manager – The Villages and Lane Purcell Hospice Houses

Donna graduated from Kettering College of Medical Arts, Kettering, Ohio in May 1993 and began working at Kettering Memorial Hospital on the Oncology floor.  In November 1993 she came to Cornerstone Hospice as a field nurse for The Villages team.  In 2005 she became a Patient Care Supervisor for The Villages Hospice House.  In October 2008 she was named Regional Team Manager for The Villages Hospice House.  She is a Certified Hospice Palliative Nurse.

 


Julie Sneed, BSN, RN, CHPN
Education Manager - Internal

 

Julie started with Cornerstone Hospice in 1992 and has 20 years of Hospice experience as a Case Manager, Clinical Liaison, Clinician, Hospice House Staff Nurse, and 6 years as a Clinical Educator prior to being named Education Manager in 2012.  She has a bachelor's degree from The University of Central Florida.  Julie is Nationally Board Certified In Hospice & Palliative Care and is a Hospice & Palliative Nurses Association Approved Educator, ELNEC Certified Trainer, Member of Lake Sumter State College Nursing Advisory Board, and Member of Lake Technical Nursing Advisory Board.  Her prior nursing experience includes Oncology Nursing and Pediatrics.  The Education Department is responsible for staff development and all internal clinical education.

 


Emilie Van Dusen, CHPN
Retional Team Manager - Blue/Aqua Teams, Lake County

 

Emilie began her hospice career in 1988 and is a certified hospice nurse. She came to Cornerstone Hospice in 2001 and has been the Medical Records/QI/Compliance Manager and On-call Manager. She is now the Regional Team Manager for homecare teams located in central Lake County.