My wife and I wanted to make absolutely certain that we took the time to send you and your staff at Mike Conley Hospice House a complimentary letter regarding the special treatment extended to my Mother during her final days.
My Mother, wife and I (as well as other family members) were treated and cared for with the utmost respect, consideration and professionalism by all the staff. We can't begin to express to you our gratitude, and how appreciative we are for the comfort level your Hospice House provided for my Mother in her final days. We had heard a lot about Hospice Houses prior to this experience, but had no idea of the level of care that would be provided.
Our experience with the Mike Conley Hospice House was comforting and reassuring from the moment we entered the facility until after my Mother's passing. We were allowed ample time with her after she passed to say our private good-byes. Some of the staff went out of their way, and we want to make sure they all know that we acknowledge and appreciate those special efforts. Everything, from the informative phone calls with the nurses, the nurses and CNAs who talked to my Mother in her unconscious state, to the CNA who braided her hair, comforted us. We will not hesitate to recommend your facility to anyone we know that is considering Hospice.
Edward and Peggy